Anyway, the trip to hospital was interesting. Very different to my local hospital. I thought it was very disorganized & was very worrying with how they treated their patients / clients or whatever.
I got a great spiel when I went in as they classed me as a private patient as I had private medical insurance. It didn't really worry me as I had to be treated anyway.
On admission I was given ("sold") the benefits of being a private patient. Free car parking, Free newspaper and Free TV.
Well, I got dropped off so we didnt really use the parking. The newspaper I got was an afterthought on the way out... and the free tv had like 2 foxtel channels and was so tiny I really had to wear my glasses to see it - It was so tiny!
After the op I was in a ward with 3 others (maybe 6 in total - cant remember now!)
The preliminaries were interesting. Didn't mind waiting the 3 or 4 hours with nothing to eat in the morning with other patients and their visitors eating in the waiting area.... and noticed a number of signs about hygeine and washing hands etc. Sounded ok.
Went into the booking area and got weighed ( I think their scales were way over - I could not have weighed more than I did the previous day after eating nothing???!!!). The nurse took down my medicines - I had thought ahead and brought them all with the pre-printed chemist labels and she dutifully transposed them onto a myriad of forms. I got one of those hospital plastic bracelets & was told to strip off - everything including the underwear. This sort of surprised me as every op that I've had in every other hospital was ok to wear cotton (not synthetic) underwear.
This was very uncomfortable for all the patients in the area - especially the older folk who were definitely uncomfortable with this practice! I asked the nurse why but didn't get an answer other than it's hospital policy....
I waited with the other patients for quite some time like a traffic jam waiting with all the other patients going to theatre...
This gave me plenty of time to watch.
The new nurses came on shift - it seemed as though only one was a regular & the others were temps. The nurse was going to great lengths explaining their policies and procedures and yes - not the green form, they have to use the white form... sort of explanations.
Even the orderlies seemed mismatched there - with discussions like we don't do it like that here, we do it this way....
Anyway I eventually got wheeled up to theatre - Although the hospital was a square in shape, the corridors angled off so I got totally lost & had no idea where I was (even when I was in the room I had no idea of where I was in relation to everything else...)
It was funny as I couldn't remember my surgeon - and didn't recognise him in his theatre gown!
I was hoping to get a glimpse of the machine they were going to use on me but I was out to it very quickly and in recovery before I new it!
There were about 4 anaesthetic staff I met, including the actual anaesthetist who was a very nice lady - she said that I'd get a bill from her but not to worry if it was more than the gap... Nice lady!
The previous op that I had was very very messy. I had dried blood in my hair, in my eyebrows and around the back of my neck. I still wonder how all that happened as it was my nose not elsewhere that got operated on!
I understand though that my particular op is very messy. It's one of the main blood vessels that's under pressure. Once the scabs come off it's like a high pressure hose that bleeds - hence the masks, gloves and other stuff that they all wear - and hence the mess.
Anyway, the recovery was interesting. I think on at least 4 occasions in the room I asked the nurses to check the medications - Normally I get a type of gel cream that has to be applied to the nose to keep it moist - and i think it is an antibiotic too to keep infection out. Each nurse checked the charts and confirmed that it had not been prescribed. This surprised me - but I assumed different hospital, different techniques.
I was really surprised come the late nurse - asked her the same question and she said yes - it was on my chart & didn't I have it!!???
I also had a nurse - 3 different nurses (afternoon, evening & morning) try to inject me with a substance. None of them could explain to me what it was & why - other than it was hospital policy to give everyone that had an operation there this needle.
Thankfully I had my wits about me & managed to enagage in conversation to try to work it out. Strangely though all the nurses got defensive & started arguing with me as to why I was refusing treatment!!! One nurse complained that I was going against my doctors advice! I said to her did my doctor know that what it was she was injecting? They all said that they would actively write on my file that I had refused treatment - all without explaining to me what it was they were doing!
I since found out that the injection was heparin - a blood thinner. A definite no-no for someone that has this type of bleeding disorder!
I mentioned this to my ENT's and they were horrified that the staff knew the type of problem I had and had assumed that this type of needle was ok for EVERYONE!
Unbelievable. I was told that I was right to refuse treatment!
The catering staff were interesting.
When I got to the room there was already someone else's cup's there. I asked the kitchen staff when they delivered the evening meal to take it away - all she did was grunt at me as she pushed the dinner towards me. In the end it was like a wild west standoff. So I moved the cup out of her way - she slammed the food down & turned her back on me and walked off!
The bin in the room was overflowing & not emptied the whole time (2 days) that I was in there.
I had trouble with my medicinces as the bleeding upsets my tummy & the one experimental medicine I am on also upsets me - I have to have them at a particular time.
however, this was not convenient for the nursing staff and I found later that they have a pill nurse.
2 of the nurses checked my medicies (pm & am the next day) and argued with me that I had an illegal prescription because the first nurse in admission had written 16mg on the admission papers and I had 32mg. I've had 32mg of this medication for some time (1.5 years) and they were telling me that the chemist had illegally prescribed it to me?!!! They refused to administer it and refused to allow me to take it when I needed it (ie, with meal, not at 8pm).
So they left the medicine draw unlocked & I medicated myself....
Well, the 8pm pill nurse came along to give me my medicine and was beside herself as I had done it myself (I am over 18 now!) She gave me the one that I didnt have & took everything & locked it away.
This caused me a problem later in the night as I needed a puffer for asthma - my throat was not too good after the op - and I had breathing trouble & I couldnt get to the puffers nor have the nurses respond to the call!
The night was interesting. A lady down the far end of the wards was crying for ages 'nurse' 'nurse' (actually a bit like that ad the unions ran a few years ago!) and no-one would see to her.
That was sad as the nurse eventually got up from her station and yelled at her that she was a silly old cow and that people are trying to sleep so shut up!
Love the bedside manner.
She carried on again & got another talking too....
Also the nurses were complaining in the late evening about job demarkation. That's a num's job (nursing unit manager)! - or a RN's job (Registered Nurse) - at the door to our room. Not very professional.
The poor guy opposite was struggling after his op - the 2 other people in the room were telling the nurses that this guy needed a particular drug/pill to relieve the (wind) pain & was ignored. At 11 at night the doctor came & administered morphine and about 1 am finally have the guy the medicine he needed.
The choice of food was excellent.
The drinking/fluids were very surprising.
Water or cordial!
Yes - cost cutting I am sure!!!!!!!!
The following day was just as eventful. I did get discharged but the nurse could not release the canular from the drip. It was turning in my hand as she tried to disconnect it. She went away & got another nurse who managed to release it.. & then got the hand bandaged.
I got up to get changed and noticed my wrist had gone red with blood - the canular hole kept bleeding after it was removed. I got one of the nurses who said it happens all the time - sit down & apply pressure & it eventually will stop - which it did. I asked for a new bandage & was refused - so I went home with a blood soaked wrist & bandage which was not very professional!
The last almighty concern was with the patient in the bed next to me. Lovely lady - She apparently had something very major go wrong in surgery and had a "warden" with her. The other patients played up on this and used the nurse to attend to fluffing their pillows & was good for a chat.
The administrators came in the following day as we were readying ourselves & closed the "cone of silence" around her (ie, the curtain). It's amazing how sound proofed these things are!
Anyway the story goes that one of the nurses on duty was "after her" - in a threatening manner & had said she was going to do her in with an injection... All a big fuss and worse.
We left shortly after that, totally amazed with the hospital experience. All to know that I'll be returning there again.............